Shipping policy
At SOLAIA, we aim to make your shipping experience as smooth and reliable as possible.
Order Cut-Off Time: 5:00 PM EST
Handling Time: 1-3 business days
Estimated Shipping Times:
- United States: 5-10 business days
- United Kingdom: 3-8 business days
- Australia: 6-10 business days
- Canada: 7-10 business days
Free Shipping: We offer free shipping on all orders.
Orders placed before 5:00 PM EST are typically processed on the same business day. Orders placed after this time will usually begin processing on the following business day.
Please note that business days do not include weekends or public holidays. While we always do our best to deliver within the estimated timeframe, shipping times may occasionally vary during high-demand periods, customs processing, or carrier delays.
SOLAIA orders are fulfilled by our fulfillment partners in China. Most orders ship from China directly to the customer.